Silver Drops Blog

An Exploration of Silver Jewelry Design and the Life of a Designer

Browsing Posts tagged Customers

Introduction When I first started selling my jewelry there was only one real way start and that was at Art Fairs.  Some people were starting email lists but the idea of an artist with a website was laughable.  Amazingly, finding art fairs were almost all word of mouth.  Artists would learn about fairs that were [...]

Introduction About a year and a half ago I was approached by the boy friend my best friend from college.  He wanted me to make an engagement ring for my friend.  This was not a normal commission piece because I was making a ring for one of the most important people in my life and [...]

Roughly a year ago I wrote that the Etsy search engine gave priority to new listings and renewed items, and as a result it gave poor search results and was an ineffective form of advertising.  I termed this Etsy’s 20 cent addiction because it earned the company a short term revenue increase while making shopping [...]

The renewing issue can be conflicting for different types of handmade sellers on Etsy.  I know there is much debate about whether renewing is an effective or ineffective form of advertising because the Etsy search engine gives priority to new and renewed items.  For sellers like me, who are just trying to cover their cost, [...]

Introduction Sometimes things go wrong in the mail.  There is nothing we can do about that.  Items get damaged in the mail for countless reasons.  Now the questions is what to do if an item reaches a customer and they say it has been damaged?  Remember if you selling in a real world shop items [...]

Introduction On the blogesphere there is no shortage of posts that are critical of Etsy.  I have written quite a few critical posts myself such as the Etsy 20 cent addiction.   At the same time I, and many others, sell and buy on Etsy. There are several reasons why I decided to sell on Etsy.  [...]

One of my early posts was about how to replace and change silver pickle.  I realized shortly after creating the post that a video would be a nice addition.  Nine months later here it is! There are instructions about ratio-to-ratio mixtures and proper mixing on all different pickle solution boxes.  However, the problem with these [...]

Never ask buyers to leave feedback and the reasons why

Introduction In an earlier post I said “every piece has its buyer” which means that for every piece someone in the world will want to buy it.  The challenge is finding that person who wants to buy the piece, but in theory items should never be pulled.  This is not always true; sometimes a piece [...]

Introduction Niche items are interesting.  They are something that the majority of the population sees and think “why would I want to buy this?!” On the other hand a minority see’s it and says “I WANT IT NOW!” Ok, that might be little bit extreme but that seems to what happens.  I have had the [...]